University of Texas at Austin 

Job Title

Associate Academic Advisor


School of Information


Opening Date: 07/06/2020
Closing Date:  08/03/2020

Job Description

Provide academic advising to undergraduate students in the B.A. and B.S. programs in Informatics and to provide general support to undergraduate studies in the School of Information. This is a new position. 

Job Duties

  • Advise Informatics students on course selection for current and future semesters, degree requirements, catalog and major changes, progress towards the degree and degree audit, degree information, and graduate school planning. Developing advising aids. Track students with academic difficulty and monitor students on scholastic probation. Maintain accurate and confidential digital student records in accordance with FERPA regulations and university policies. Develop and update the undergraduate student handbook.
  • Serve as the primary graduation coordinator, including approving or denying graduation applications and graduation in absentia requests, add honors designations for each candidate, certify degree candidates. Create and administer exit survey.
  • Develop the undergraduate community. Form and advise student organizations. Maintain student email lists. Provide information to Informatics students regarding campus resources and student services. Assist students with crisis management by making appropriate referrals and recommendations.
  • Provide back-up to the Undergraduate Program Coordinator as contact to prospective students and other external audiences concerning admissions policies and general program information.
  • Assist the Undergraduate Program Coordinator in promoting the program to new and incoming students, including organizing and holding information and orientation sessions for prospective and incoming students. Participate in the planning and execution of first-year and transfer orientation, Honors Day, and Family Weekend.


  • Bachelor's degree. 
  • Four years of experience in academic advising at the undergraduate level.  
  • Experience in developing and maintaining strong relationships with external and internal stakeholders by providing exceptional customer service, technical support, and problem-solving with professionalism, positivity, tact and decorum.  
  • Excellent organizational skills. Ability to self-start, learn quickly, prioritize tasks, meet deadlines, and follow through on tasks. Demonstrated ability to solve problems as they arise. 
  • Ability to interact positively and communicate clearly with supervisor, co-workers, and all constituents including faculty, staff, and students.  
  • Demonstrated ability to manage multiple and concurrent projects. 
  • Excellent project management skills and the ability to lead an initiative from planning to execution. 
  • Ability to work collaboratively with others and contribute constructively to a team environment. 
  • Demonstrated experience using digital tools to create and improve systems.  
  • Sensitivity to academic and cultural diversity, inclusion, and equity, with a commitment to creating an environment in which all students can succeed. 

Supplementation Information

The new B.S. and B.A. in Informatics program, offered by the School of Information, slated to launch in fall 2021, focuses on how information intersects with people, technology, and data. With advancements in information technology such as big data, artificial intelligence/machine learning, and the internet of things, there is an increased need for experts who not only understand how technology functions, but also understand the social, cultural, and ethical issues surrounding the design, development, support, and access to these technologies. The program is designed to serve undergraduate students who are interested in either a liberal arts-based or STEM-based approach to the rapidly growing intersection of people, information, technology, and data. Concentrations to be offered include Cultural Heritage Informatics, Health Informatics, Human-Centered Data Science, Social Informatics, Social Justice Informatics, and User Experience Design.

At the School of Information (iSchool), we believe that diversity in our faculty, students, and staff creates an optimal learning and research environment. The iSchool is committed to social justice and we endeavor to make the world a better and fairer place through excellence in research, teaching, and public engagement. We welcome applicants from under-represented groups and those who can demonstrate a commitment to inclusion through their words and actions.

How to Apply

Apply at

Required materials:

  • Letter of interest
  • Resume
  • Three work references with their contact information; at least one reference should be from a supervisor