University of Texas at Austin 

Job Title

Undergraduate Program Coordinator


School of Information


Opening Date: 07/06/2020
Closing Date:  08/03/2020

Job Description

Coordinate and manage the new B.S. and B.A. programs in Informatics under general direction from the Assistant Dean for Education and the Director of Undergraduate Studies. This is a new position and will involve launching and then coordinating the Informatics program. 

Job Duties

  • Coordinate outreach and recruitment presentations for prospective students and families, admitted students, high school visits, and other populations. Serve as primary point of contact for prospective students and their parents. Organize and hold information sessions for prospective students. Develop and maintain a system for tracking prospective student contacts.
  • Organize and participate in all aspects of first-year and transfer orientation, Honors Day, and Family Weekend. Participate in the planning and execution of university- and school-wide events, including Open House, Gone to Texas, Convocation, and Commencement. Assist with graduate program orientation and info sessions as needed. Participate in New Faculty Orientation.
  • Develop a program of student retention, development, and enrichment that aligns with School of Information’s strategic goals. Develop and lead programming for student retention and success initiatives. Develop, administer, and explore models to monitor student retention, graduation rates, and diversity.
  • Hire, train, supervise, and evaluate academic advisors. Develop advising aids. Apply standard evaluation procedures to analyze data and monitor, evaluate, and document course, student, and instructor outcomes. Track and report student academic progress.
  • Oversee the Associate Academic Advisor in the development of the undergraduate community. Plan and participate in student success activities.
  • Collaborate with School of Information’s Development and Alumni Relations Office and Career Development Office staff to promote Informatics major to external constituencies and prospective employers and to ensure student success in placements.
  • Assist the Director of Undergraduate Studies and the Undergraduate Faculty Liaison in working with faculty to develop course and program outcomes as well as assessment measures for undergraduate courses and for the program as a whole. Develop and implement standards for attainment of program goals and objectives. Develop methods of instructional support and course implementation. Create presentations and reports on the development of the undergraduate program. Serve on the Undergraduate Studies Committee.
  • Serve as primary contact between the School of Information and administrative units across campus such as the School of Undergraduate Studies and the Office of Enrollment Management. Liaise with the Office of Admissions to track, analyze, and report applicant data; design, develop, and implement systems for evaluation of internal transfer students. Approve applications to the Informatics minor.
  • Work with the Director of Communications to develop advertising campaigns that promote awareness across campus and beyond and drive prospective student interest in the programs.


  • Bachelor's degree.
  • Five years of experience in program administration, program coordination, and/or advising.
  • Experience in developing and maintaining strong relationships with external and internal stakeholders by providing exceptional customer service, technical support, and problem-solving with professionalism, positivity, tact, and decorum.
  • Excellent organizational skills. Ability to self-start, learn quickly, prioritize tasks, meet deadlines, and follow through on tasks. Demonstrated ability to solve problems as they arise.
  • Ability to interact positively and communicate clearly with supervisor, co-workers, and all constituents including faculty, staff, and students.
  • Demonstrated ability to manage multiple and concurrent projects.
  • Excellent project management skills and the ability to lead an initiative from planning to execution.
  • Ability to work collaboratively with others and contribute constructively to a team environment.
  • Demonstrated experience using digital tools to create and improve systems.
  • Sensitivity to academic and cultural diversity, inclusion, and equity, with a commitment to creating an environment in which all students can succeed.

Supplementation Information

The new B.S. and B.A. in Informatics program, offered by the School of Information, slated to launch in fall 2021, focuses on how information intersects with people, technology, and data. With advancements in information technology such as big data, artificial intelligence/machine learning, and the internet of things, there is an increased need for experts who not only understand how technology functions, but also understand the social, cultural, and ethical issues surrounding the design, development, support, and access to these technologies. The program is designed to serve undergraduate students who are interested in either a liberal arts-based or STEM-based approach to the rapidly growing intersection of people, information, technology, and data. Concentrations to be offered include Cultural Heritage Informatics, Health Informatics, Human-Centered Data Science, Social Informatics, Social Justice Informatics, and User Experience Design.

At the School of Information (iSchool), we believe that diversity in our faculty, students, and staff creates an optimal learning and research environment. The iSchool is committed to social justice and we endeavor to make the world a better and fairer place through excellence in research, teaching, and public engagement. We welcome applicants from under-represented groups and those who can demonstrate a commitment to inclusion through their words and actions.

How to Apply

Apply at

Required materials:

  • Letter of interest
  • Resume
  • Three work references with their contact information; at least one reference should be from a supervisor